Meet Our Staff

Sales

Joe Kean
Owner
Joe Kean is proud to offer the very best in customer satisfaction with the Friendly Ford Sales and Service teams. Whether you are in need of basic transportation or that big commercial purchase, Friendly Ford offers you the best vehicles in the automotive industry and a Certified Service team to help you with years of motoring satisfaction.
Randy Yockey
Vice President/Co-Owner
Thank you for visiting our family owned and operated dealership. Having been in this business since I was 14 years old I understand our mission statment: to exceed our customer's expectations, and develop ongoing customer care realtionships. Each and every one of our automotive care specialists, understand that you have a choice in automotive sales and service. Our team members along with their long term tender and dedication to the automotive industry, will earn your business. Whether purchasing a new vehicle, or in need of collision repair, mechanical repair or restoring that special project, we have the expertise and manpower to get the job done. Please stop by and see our facility. Let myself or one of my family members give you a hands on tour of who we are and what we do. We are honored to be your Ford Dealer and look forward to seeing you!
Jeff Conn
General Sales Manager
I have worked with the Kean and Yockey families since 1985. We pride ourselves on exceeding our customer's expectations and welcome them into our families. We offer state of the art facilities with our "friendly" atmosphere. Each and every customer is treated like royalty. Stop in and visit us for all your automotive needs.
Eddie Perez
New Car & Truck Sales Manager
I have been part of the Friendly Ford Team since 1999. I have enjoyed building relationships with our customers, their families and friends providing the best products, sales and services. If you have any questions, feel free to contact me at anytime or simply come in and experience the family atmosphere here at Friendly Ford.
Doug Conn
Inventory Control Manager
Ken Dombeck
Commercial Accounts Manager
I am the Commercial Accounts Manager. With 20 years experience calling on local business's in our marketing area, selling to them all of their transportation needs. Whether it is a Ford Focus for a salesman's car to a F550 truck with everything inbetween. We can make your Purchasing or Leasing experiences effortless!
Kidd Altergott
Commercial Accounts Manager
My name is Kidd Altergott and I am the Commercial Accounts Manager at Friendly Ford. I have over 35 years experience with Ford Motor Company, the last 11 years with Friendly Ford. Much of that time has been spent working with small and large businesses alike to ensure they find the right vehicles for their particular needs.
Kathy Kean
Fleet Manager
Art Greenslade
Sales Associate
I have been with the company since 2009. I enjoy assisting customers in finding the right vehicle for them and to fit their needs. In my spare time I enjoy working with animal domestic rescue and therapy, and I also volunteer at a local VFW.
Bill Dewbray
Sales Associate
I have been with the company since 2010. I am certified in My Ford Touch and Sync. I enjoy putting families into the longest lasting cars on the road.. Built Ford Tough!
Albert Youkhana
Sales Associate
I have been a team member since 2011. I have to say it really isnt just our name..it's our way of doing business. Whether your in need of Service, Parts, Body work or you are in the market for a New or Preowned vehicle come on in and experience the Friendly way of doing Business!!
Matt Gerdisch
Sales Associate
I have been a team member since 2011. I am currently a student at NIU and come back to work during breaks from school. I enjoy working with people.
Traci Sabia
Internet Coordinator
Annette Metelica
Asst. Office Manager
Having grown up in the area makes working at Friendly Ford feel like home. I have been at Friendly Ford for 19 years,in the office, gaining knowledge in all aspects of accounting. As the Office Manager, I provide support to the Controller for all of the dealership's accounting needs, and any office tasks that arise on a daily basis. Having friends, family, and involvement in the community myself, Friendly Ford's role in the community is something I have been proud to be a part of.
Laura Gersch
Comptroller
Anthony Zawisza
Sales Associate

Finance

Anthony Bentel
Finance and Insurance Manager
I have been part of the Friendly Ford family since 2007, and have a total of 18 years of F&I experience. I am Master Certified by Ford Motor Company in the Financial Sercvices Role and also certified by the Association of Finance and Insurance Professionals. Being well versed in the F&I arena helps make completing the legal paperwork for your transaction a pleasant rewarding experience. If you have any questions about financing, leasing, credit, financial products, or anything else automotive related don't hesisate to contact me.

Service

Steve Vihnanek
Service Manager
I'm Steve Vihnanek and I am the Service Manager. I have been with the company since 1991. I am here to take care of your Automotive needs and questions.
Matt Yockey
Certified Master Tech/Service Manager
Debbie Yockey
Warranty Administrator
My name is Debbie Yockey and I am the Warranty Administrator. I have been a Team Member with Friendly Ford since they opened in 1991.
Jennifer Coley
Appointment Clerk
I am here to assit in making your service appointments. I have been a Team Member since 2008 and look forward to hearing from you!
Jenny Yockey
Fixed Operations Executive Assistant
My name is Jenny Yockey I have been with the company since 2006. I enjoy being a part of the family business and I have my hands in a little bit of all departments. I also am a member of the Bloomingdale-Roselle Rotary club and enjoy doing projects and helping our community.
Kathie Fitzpatrick
Service Assistant
Hello! I have been with Friendly Ford for over 20 years and have been active in every aspect of the business. Being a Roselle resident, I have been known as the face of Friendly Ford throughout the community. Being involved in community organizations and village commissions. I bring a familiar face to your automotive needs. Friendly Ford's commitment to its customers and the community enables its employees to provide the best in sales and service. You can find me in the Service Department...Making sure that your visit to Friendly Ford is a pleasant one and getting your vehicle back on the road safely.
Ken Schneck
Building Facilities Manager
Service Team

Body Shop

Eric Schmit
Body Shop Manager
Hi, my name is Eric Schmit I have been with Friendly Ford since 2001. I currently oversee The Body Shop and QuickLane Departments. I have personally developed many valuable relationships not only with fellow employees, but also with many customers. If there is EVER any need for car related questions please don't hesitate to contact me at anytime.
Body Shop Team
We know that being involved in an accident can be a stressful situation. We are dedicated in providing a timely, quality collision repair at a competitive price. We are dedicated to complete customer satisfaction and will back it up with a lifetime guarantee on all workmanship. We work on all makes and models!! Insurance claims are our specialty! We also do complete restorations! Stop in and see some of the projects we are working on or stop in for a free estimate!

Parts

Dan Miciunas
Parts Manager
I have been part of the Friendly Ford team since 2000. It is my job to make sure that our Parts Department has the right part you need at a competitive price to keep your vehicle on the road and running in great shape for years to come.



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